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Avaya 3001 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintenance, Upgrades & Troubleshooting | 20% | - Log Analysis and Diagnostics - Backup and Restore Procedures - Software & Firmware Upgrades - Common Fault Diagnosis & Resolution |
| IP Office System Architecture & Hardware | 20% | - SD Card Management and File Structure - Licensing and Edition Types - Expansion Modules and Cards - IP500v2 and IP500 Control Units |
| Voice Messaging & Applications | 20% | - VoiceMail Pro Installation & Setup - System Status & Monitoring Tools - Embedded Voicemail Configuration - ContactStore Call Recording |
| System Configuration & IP Office Manager | 25% | - Trunk Configuration (Analog, ISDN, SIP) - Installation and Initial Setup - User, Group and Extension Configuration - Short Codes and ARS Dial Plans |
| Networking & SCN | 15% | - Small Community Networking (SCN) - IP Trunks and Media Path - DHCP, DNS and QoS Configuration |
Avaya IP Office Configuration and Maintenance Sample Questions:
Question 1
A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)
A. Secondary VoiceMail Pr Server installed on the network
B. Primary Server IP Address configured on the secondary server
C. License for the secondary VoiceMail Pro Server
D. Backup Server IP Address configured on IP Office
Question 2
The design for an IP Office has two locations. They will need telephones, voicemail, and meet-me conferencing ability. They will have a PRI at the main office and the remote office will use the main office PRI for inbound and outbound calls. The main site has 40 users and one fax machine. The remote site has 15 users and one fax machine.
Which cards and modules are required in the IP Office at the main site to support all digital telephones?
A. IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.
B. IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module.
C. IP500 Preferred edition, three Digital Statin 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.
D. IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32 Universal PRI Trunk Card, one DS30 Module.
Question 3
Your customer wants to have a backup scheme for VoiceMail Pro. Which application can be used to back up the VoiceMail Pro database?
A. VoiceMail Pro Client
B. one-X@ Portal
C. Embedded File Manager
D. IP Office Manager
Question 4
A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an existing Juniper VPN gateway for their remote workers and would like to provide hard telephones for their remote workers to login at home.
What is needed to accomplish this?
A. modified 46xxsettings.scr file
B. modified 46vpnsettings.txt file
C. 1616 IP Phone with VPN software
D. VPN gateway for each remote worker
Question 5
The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records. Which voicemail action typo in needed to configure this?
A. Miscellaneous Action
B. Configuration Action
C. Database Action
D. Condition Action
Solutions:
| Question 1 Answer: A,D | Question 2 Answer: D | Question 3 Answer: A | Question 4 Answer: D | Question 5 Answer: C |
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