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IBM 000-188 Exam Syllabus Topics:

IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. A program manager is planning a project after Playback 0 with a customer. The first proposed plan includes releasing the process with no integrations to external systems. In this plan the process participants will key in data into the process application manually for the first release. The customer replies that this is not a good solution because the integrations are required. The customer proposes a second plan where all the integrations are built for the first release and it will take nearly 3 times as long to deliver with a duration of 9 months. After discussing the pros and cons of the different approaches the customer states that the plan with integrations will be less work and cost overall because they know that they will eventually build all the integrations. How should the program manager respond?

A) Continue to support the first plan because partial solutions that bring about an earlier release will often demonstrate that the full scope of initial planned integrations are not required.
B) Accept the second plan because it will lock the customer into a much longer implementation during which the program manager can push for shorter releases.
C) Continue to support the first plan because it gives the process participants the ability to work with the data first hand and greatly reduce the user acceptance testing.
D) Accept the customer's proposed plan as the customer has confirmed that the integrations will eventually be implemented. The program manager will document the integration risks.

2. Key Performance Indicators (KPIs) are used by the process owner and stakeholders to:

A) notify stakeholders when a threshold is violated.
B) measure the operations within a process.
C) reward participants for superior performance in the process.
D) determine the source of business data in the process.

3. The project team has completed the discovery and documentation of a process application for new hire onboarding. The project business sponsor and IT leadership have asked the BPM program manager to create a detailed project plan that identifies the estimated effort in hours and scheduled date of completion for each specific development task. In accordance with an agile BPM project, this request should be:

A) delegated to the BPM Developer(s) since they have the most direct knowledge of the scope and nature of the development tasks.
B) fulfilled by providing an iteration and release plan built with user story point estimate and a resource plan.
C) deferred until the software requirements specification document is complete.
D) fulfilled as quickly as possible since the full scope of the project is frozen and it is necessary to schedule and budget for the necessary resources.

4. Within a business process application, access to business data in other systems is accomplished via:

A) connection lines between Business Process Definition (BPD) activities.
B) tracking points
C) integration service.
D) exposed process variables.

Solutions: