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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. Your client wants to add an additional layer of security for their data in Slack. They enquired about Slack's Enterprise Key Management (EKM) product.
What guidance can you provide on how to proceed with enabling EKM?

A) EKM is an add-on product that needs to be purchased and then configured with support from Slack.
B) EKM is included with the purchase of Slack security tools and can be enabled by the Org Owner.
C) EKM is a free product that you can add-on as necessary. Only Org Owner has the ability to enable EKM.

2. After a grid migration, what is one data point that remains at the workspace level?

A) User groups
B) Custom profile fields
C) Custom emojis
D) Files

3. Your client recently acquired a company that has a more mature level of Slack usage. To streamline processes and facilitate cross-departmental collaboration your client is upgrading to Enterprise Grid, but they need your recommendation on how to best balance Slack maturity levels, use cases and change management needs.
Your client primarily uses email to socialize company announcements, while the company it acquired primarily uses Slack. Additionally, the client is working hard to ensure that the leadership teams from both companies have visibility and input with the Enterprise Grid project to result in a smooth transition.
Which Communication Plan component(s) will you customize to meet your client's needs?

A) Delivery method only
B) Sender(s) of the communication and delivery method
C) Sender(s) of the communication only
D) Customized emojis and delivery method

4. You have completed an engagement session with your client where several key decisions were made to customize Slack policies & settings.
Who is responsible for implementing the configurations in the client's Slack instance?

A) Your client's executive sponsor
B) The Slack account executive
C) The Slack admin on your client's engagement team
D) The Slack customer success manager

5. In the pre-migration report for your client, a Slack Connect channel was flagged between the migrating workspace and the grid org. This Slack Connect channel is private on the migrating workspace and public in the grid org.
What will happen to this channel post-migration?

A) It will be converted to a single workspace channel in the migrating workspace.
B) It will remain as a Slack Connect channel.
C) It will be converted to a public multi-workspace channel.
D) It will be converted to a private multi-workspace channel.

Solutions: