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Pegasystems Certified Senior System Architect (CSSA) 72V1 Sample Questions:

1. You are configuring duplicate case search logic in a case type. How do you ensure that resolved cases are not evaluated as potential duplicates?

A) Add a must match condition where the work status of potential duplicates does not contain "Resolved".
B) Add a weighted condition where the work status of potential duplicates does not contain "Resolved".
C) Add a must match condition where the work status of the current case does not contain "Resolved".
D) Add a weighted condition that evaluates the work status of current and existing cases where work status equals "Resolved" and has a weight of "0".

2. An agent runs every 300 seconds. You have been asked to update the agent so that it runs every Friday at
12:00 A.M. How do you modify the agent schedule to meet this requirement?

A) Change the Periodic pattern to Recurring. Open the Parameters dialog and update the schedule.
B) Keep the Recurring pattern and update the Interval value.
C) Change the Recurring pattern to Periodic and enter the Interval value.
D) Keep the Periodic pattern. In the Parameters dialog, update the schedule.

3. An organization uses a common process to address account inquiries from customers. Each division maintains its own workbaskets for processing account inquiries. Select the configuration that standardizes the process while ensuring that users in each division only see assignments appropriate to their division.

A) Use a skill-based router to route assignments to users in the appropriate division.
B) Pass the workbasket name as a property reference using values on a data page.
C) Circumstance the flow based on the operator division to route assignments.
D) Use a load-balanced router to route assignments to the appropriate division.

4. A requirement states that when an assignment is in review, its work status is set to Open-Review. Which two steps do you perform to implement this requirement? (Choose Two)

A) Create a field value rule for the Open-Review status.
B) Apply the Open-Review status to the appropriate assignments.
C) Add a data transform to the process to apply the Open-Review status before reaching the appropriate assignment.
D) Add Open-Review as an allowed status on the case type rule.

5. Which of the following statements is correct about global resource settings?

A) Global resource settings allow you to simulate data in an environment for testing purposes.
B) Global resource settings allow you to execute connectors in parallel to improve performance.
C) Global resource settings allow you to update environmental variables without unlocking rulesets.
D) Global resource settings allow you to automate the application migration process.

Solutions: