Salesforce Plat-UX-102 Valid Dump : Salesforce Certified Platform Strategy Designer

Plat-UX-102 real exams

Exam Code: Plat-UX-102

Exam Name: Salesforce Certified Platform Strategy Designer

Updated: Nov 07, 2026

Q & A: 154 Questions and Answers

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Salesforce Plat-UX-102 Exam Syllabus Topics:

SectionWeightObjectives
Design30%- Business and Technical Capabilities
  • 1. Given a scenario, determine the technical and business capabilities that underpin the delivery of vision to solution
- Vision and Roadmap
  • 1. Given an aligned vision, create a roadmap for implementation that is feasible and holds true to the vision in every iteration
- Collaboration
  • 1. Given a scenario of disparate business and technical deliverables within a design/build team, facilitate productive collaboration
Discovery32%- Ethics and Values
  • 1. Given a scenario, advocate for ethics and values on behalf of both users and the organization
- Research Methods
  • 1. Identify appropriate research methods for the scenario
  • 2. Synthesize research findings to inform strategy
- Value of Strategy Design
  • 1. Determine the appropriate design methods and tools to use based on the scenario
  • 2. Given a scenario, identify the relevant discovery research activities
  • 3. Explain the value of strategy design within the Salesforce ecosystem
Leveraging Adjacent Roles/Skills19%- Knowledge and Skill Infusions
  • 1. Given a scenario, determine the knowledge and skill infusions needed in the creation of a vision

Salesforce Certified Platform Strategy Designer Sample Questions:

Question #1

Cloud Kicks has released a wearable device for athletes but struggles to find product market fit. The design team begins an initiative to better understand user needs and improve the device. What should the strategy designer do to engage with internal stakeholders invested in the project?

  • A. Survey stakeholders for insights and ideas, as their diverse perspectives are likely to uncover unmet needs.
  • B. Assign specific tasks to each stakeholder so they each add something important to the project.
  • C. Align stakeholders on what success for the initiative looks like and communicate progress throughout the project.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #2

The strategy designer at Cloud Kicks is using a How Might We statement to frame their design challenge.
What should they do to test their statement to ensure it successfully guides their design process?

  • A. Use rapid ideation with project team.
  • B. Test the statement with end users.
  • C. Launch an online survey.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #3

Cloud Kicks ' customers have publicly challenged the company to use its market leading position as an ethical force for good in social change. What is one way the company can embed ethical use principles into its day-to- day work?

  • A. Quantitative Research
  • B. Journey Mapping
  • C. Consequence Scanning
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #4

A Cloud Kicks (CK) strategy designer is leading a project to create a new customer experience with digital and environmental touchpoints. The stakeholders want to understand how the designer is proposing CK will deliver the experience. Which tool should they use to explore the collaboration, structure, and processes that will be required?

  • A. Journey map
  • B. Service blueprint
  • C. Empathy map
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #5

The design team is working on a high-fidelity prototype to create a more enjoyable user experience. The development team is busy and focused on the build, so the design team wants to engage them efficiently.
What is a key reason why they would engage the developer team?

  • A. To provide design feedback
  • B. To research new features
  • C. To validate technical limitations
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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