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IBM C9020-971 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Data Protection Technologies | - Backup and recovery concepts - Data protection solutions |
| Installation and Configuration | - Network connectivity and SAN configuration - Enterprise storage systems setup |
| Troubleshooting and Problem Resolution | - Use of diagnostic utilities - Diagnosing and resolving storage issues |
| Performance Optimization | - Performance analysis tools - Tuning storage performance |
| Storage Virtualization and Management | - Storage management tools (e.g., Spectrum Control) - IBM Spectrum Virtualize/similar technologies |
IBM Enterprise Storage Technical Support Sample Questions:
A customer wants to order a full rack XIV system. The customer is on the 5th floor of the building and the elevator cannot handle the weight of a fully loaded XIV.
What is needed to deliver the system to the customer?
- A. Place the order with height and weight reduction delivery.
- B. Place the order with only 6 modules then perform a MES upgrade.
- C. Place the order, then have the installer take apart and reassemble the XIV.
- D. Place the order with just 1 TB drives.
Correct Answer: C 🗳️
Explanation: Only visible for Actual4Exams members. You can sign-up / login (it's free).
A customer has requested an IBM Spectrum Virtualize solution with capability to make it easy for users to create relevant and meaningful custom reports.
What should the solution architect propose to satisfy this requirement?
- A. Svcmon with daily data collection
- B. Native IBM Spectrum Virtualize performance tool(s)
- C. Excel macros linked to storage API
- D. IBM Spectrum Control
Correct Answer: B 🗳️
A customer is considering the Cisco MDS 9148 and the IBM SAN48B-5 SAN switches.
What are two key advantages for the IBM SAN48B-5 switch? (Choose two.)
- A. Pay as you grow from 16 to 48 ports
- B. 10Gbps port support
- C. 1U of rack space
- D. 16Gbps port support
- E. 1Gbps port support
Correct Answer: C,E 🗳️
A customer wants a new tape library. The customer currently uses LTO-4 tapes but has some older archive tapes on LTO-3.
What is the highest level tape drive the customer can install and still read the older archive tapes and write to current tapes?
- A. LTO-6
- B. LTO-5
- C. LTO-3
- D. LTO-4
Correct Answer: D 🗳️
A customer needs an enterprise storage system with grid architecture to make storage management easier.
Which storage system meets the customer's requirements?
- A. N series
- B. DS8870
- C. FlashSystem 840
- D. XIV System
Correct Answer: C 🗳️
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