Salesforce Agentforce-Specialist日本語 Valid Dump : Salesforce Certified Agentforce Specialist (Agentforce-Specialist日本語版)

Agentforce-Specialist日本語 real exams

Exam Code: Agentforce-Specialist-JPN

Exam Name: Salesforce Certified Agentforce Specialist (Agentforce-Specialist日本語版)

Updated: Nov 07, 2026

Q & A: 379 Questions and Answers

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Salesforce Agentforce-Specialist日本語 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Development Lifecycle: This area addresses testing agents in Testing Center, deploying from sandbox to production, and managing agent adoption and monitoring.
Topic 2
  • Prompt Engineering: This section focuses on using Prompt Builder, managing user roles, creating prompt templates with field generation and flex types, selecting grounding techniques, and applying best practices for effective prompts.
Topic 3
  • Data Cloud for Agentforce: This domain covers Agentforce Data Library types, improving responses with unstructured data through chunking and indexing, understanding retrievers, and selecting keyword, vector, or hybrid search types.
Topic 4
  • AI Agents: This domain covers configuring agent behavior, understanding the reasoning engine, selecting topics and actions for agent types, managing Agent User security, choosing appropriate agent types, and connecting agents to various channels.
Topic 5
  • Multi-Agent Interoperability: This domain explains Model Context Protocol (MCP), agent-to-agent communication, and when to use Agent API for system interactions.

Reference: https://trailhead.salesforce.com/help?article=Salesforce-Certified-Agentforce-Specialist-Exam-Guide

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Salesforce Certified Agentforce Specialist (Agentforce-Specialist日本語版) Sample Questions:

Question #1

Cloud Kicksは、調査にはサードパーティのエージェントを、カスタマーサービスにはAgentforceのエージェントを使用しています。
異なるベンダーのエージェント間で通信を可能にする専用プロトコルはどれですか?

  • A. エージェント間通信 (A2A)
  • B. アプリケーションプログラミングインターフェース(API)
  • C. モデルコンテキストプロトコル (MCP)
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

Universal Containers は、サービス エージェントの会話を人間のエージェント キューにルーティングしたいと考えています。エスカレーションのためにサービス エージェントを人間のエージェント キューに接続するツールはどれですか。

  • A. 画面フロー
  • B. プロンプトフロー
  • C. アウトバウンドオムニチャネルフロー
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #3

Universal Containers (UC) には、Salesforce と統合する必要があるレガシー システムがあります。UC は、生成 API 機能を使用してアカウント アクション プランのダイジェストを作成したいと考えています。
この要件を満たすために UC はどの API サービスを使用する必要がありますか?

  • A. REST API
  • B. SOAP API
  • C. メタデータ API
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #4

サポート チームは大量のチャット インタラクションを処理しており、顧客からの問い合わせに対して迅速かつ適切な回答を提供するソリューションを必要としています。
一貫性と正確性を維持するには、応答は組織の知識ベースに基づいている必要があります。
サポートチームは Einstein for Service のどの機能を使用する必要がありますか?

  • A. アインシュタインの返信の推奨事項
  • B. アインシュタインサービス応答
  • C. アインシュタインのナレッジ推奨事項
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #5

ユニバーサル・コンテナーズ社は、顧客からの苦情に対応するエージェントを評価するため、Agentforceテストセンターのシステムを構築している。同社は、エージェントが共感を示し、解決策を提示する前に独自の「エスカレーション抑制フレームワーク」に従っているかどうかを評価したいと考えている。
Agentforceスペシャリストは、適切な評価を行うために、大規模言語モデル(LLM)を評価基準としてどのような場面で活用すべきでしょうか?

  • A. LLMを審査員とする評価を制御するために、標準的なコヒーレンス品質評価の固定基準を調整します。
  • B. フレームワークの基準を概説するカスタマイズされたプロンプトを使用して、カスタム評価を作成します。
  • C. LLMをジャッジとしてネイティブに使用するデフォルトの指示遵守評価を有効にします。
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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