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Salesforce AP-203 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Delivery | 16% | - Implementation
|
| Topic 2: Discovery | 24% | - Architecture Assessment
|
| Topic 3: Planning and Design | 60% | - Product Catalog Design
|
Salesforce Communications Cloud Accredited Professional Sample Questions:
Question 1
Airtalk has recently acquired Mobitel, which uses communication cloud as in CPQ and order management system. Airtalk wants to upsell Mobitel products on its consumer portal to increase its revenue and make share without incurring the cost of migrating those products onto its own legacy CPQ and order management system. What should a consultant recommend to quickly integrate Airtalk;s portal application with mobitel's Communication Cloud.
A. Use CPQAppHandler Methods
B. Use Cart Based APIs
C. Use EPC APIs
D. Use Digital Commerce APIs
Question 2
T current architecture has two systems one which is sales facing (internal) other is customer facing (website). Currently product catalog is maintained separately in both systems.
UT has introduced communication cloud. What approach should consultant recommend for maintaining their product catalog during their digital transformation.
A. Introduce new product catalog primary application that will synchronize both communication cloud and the web channels.
B. Manage the product catalog in enterprise product catalog and use digital commerce APIs to extract the product catalog to web channels.
C. Manage the product catalog internally using communication cloud and use cart API to expose the product catalog to website
D. Manage product catalog in communication cloud and periodically synchronize the web channels automatically
Question 3
United Telecom (UT) has a high-level of customization in their exiting cultural landscape, which results in higher cost on maintenance and development. They have chosen communication cloud with an expectation that they will be able to drive down the operational cost.
What are the two option to achieve the expectation?
A. Handle the complex business processes manually outside the IT landscape.
B. Assess the entire architecture and identify ways to replicate the legacy system in Communication Cloud.
C. Access the entire architecture to identify application that can be decommission.
D. Harmonize their business plan to reduce the complexity
Question 4
ABC cloud is using communication cloud's order Management for the provision and activations of service. As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for the reference and troubleshooting purpose. A consultant has started their design using existing velocity process libraries. What solution should consultant propose to save ERP order identifiers back to salesforce Order record.
A. Configure response data raptor bundle to process create response from ERP and save returned ERP order identifier to SFI order record
B. Configure integration procedure in conjunction with Auto Task to perform CREATE order in ERP and process response to save return from ERP order identifiers using Load DataRaptor.
C. Enhance OOTB integration adaptor to process CREATE response from ERP and save returned ERP order identifier to SFI order record
D. Configure GET ERP order callout task straight after the callout task that create an order in ERP. Enhance out of the box integration adaptor to process GET response from ERP and save returned ERP order identifier to SFI order record
Question 5
UC offers business internet to its customers. UC has two requirements based on customer regions in order to offer competitive prices in each region and customer must able to see prices before adding to cart. What are the two ways customer meet this requirement?
A. Create base price list and multiple child price list per region
B. Create an attribute on business internet offers and use attribute based pricing
C. Create price list and price list entries associated with context Rules per region
D. Create price list per region and use context Rules to determine the correct Price List
Solutions:
| Question 1 Answer: D | Question 2 Answer: B | Question 3 Answer: C,D | Question 4 Answer: A | Question 5 Answer: C |
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