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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. A network administrator uses autoregistration to register IP phones to Cisco Unified Communications Manager. Later, the administrator changes the DN of the autoregistered phone to free the DN in the autoregisteration range. After a certain amount of time, the phones fail to autoregister, displaying "Error DB Config" or a similar message on the IP Phone screen. What is the root cause of this issue?

A) The DNs are marked as unassigned.
B) Cisco Unified Communications Manager server is down.
C) The network is down.
D) The phone is faulty.

2. Which three information fields must be entered when adding a user in Cisco Unified CME? (Choose three.)

A) device security mode
B) password
C) pin
D) username
E) mac address of device
F) phone type
G) ephone-dn

3. Which protocol is used for communication between Cisco Unity Express and Cisco Unified Communications Manager Express?

A) G.711
B) SIP
C) H.323
D) Q.931
E) MGCP

4. A user exists within an office of IP phones, all of which have the same pickup group. A call comes into a phone of another office worker who is currently at lunch. What should the user do to have the call redirected to his or her phone?

A) Press the "Call Pickup" softkey and then the line that is ringing.
B) Press the "Call Pickup" softkey only.
C) Press the "Pickup" softkey and then the line that is ringing.
D) Press the "Pickup" softkey only.

5. An administrator is attempting to add a new IP phone to the network. The phone does not register and continues to cycle through the registration process. The administrator checks and notices that the IP address assigned to the phone is not in the correct network. What is the cause of this issue?

A) The TFTP server is misconfigured.
B) The Cisco Unified Communications Manager is down.
C) The switch port that the phone is connected to is configured with the wrong voice VLAN.
D) The PSTN gateway is down.
E) The DHCP server is giving out false IP addresses.

Solutions: