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Oracle 1Z0-1034-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Deployment & Troubleshooting | 5% | - Performance Optimization - Logging and Debugging - Deployment Process |
| Agent Desktop & Console Extensions | 15% | - Agent Scripting and Workflows - Desktop Add-ins using .NET - Console Customization |
| Oracle B2C Service Architecture & Data Model | 20% | - RightNow Object Query Language (ROQL) - Data Access and Security Model - Custom Objects and Fields - Connect Common Object Model (CCOM) |
| Integration APIs | 25% | - Connect for PHP - Connect Web Services for SOAP - Connect REST API - Authentication and Security |
| Customer Portal Customization | 35% | - Look and Feel Customization - Standard and Syndicated Widgets - Portal Framework and Deployment - Custom Widget Development - Models, Controllers and JavaScript |
Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:
1. Which statement is true about the JavaScript API?
A) It comes with in-built exception handling.
B) It cannot be used in Custom Object workspaces.
C) It is available as JavaScript objects and can be exposed through browser controls in a workspace.
D) It Is available when you use the Connect Common Object Model CCOM for API operations.
2. Which API operation can be used to retrieve a list of all IncidentQueue labels and IDs configured on your Oracle B2C Service site?
A) GatValuesForNamedID
B) QueryObjects
C) GatValuesForNamedlDHierarchy
D) GetMetaData
3. Your site has a custom object deployed under a package named ProductRegistration and the object is named RegisteredProduct.You are trying to create a new entry in the RegisteredProduct object from a custom model using ConnectPHP.
Identify the correct code that will create the new entry in the RegisteredProduct object.
A)
B)
C)
D)
A) Option D
B) Option A
C) Option C
D) Option B
4. Starting from Reference Implementation, your client wants to edit the look, feel, and function of the Answer Detail page. Specifically, the customer wants to add a global banner, remove the Answer Feedback widget, and alter the look and feel of the answer content.
Which three files should you modify?
A) site.ess
B) AnswerFeedback.php
C) standard.ess
D) detail.php
E) AnswerFeedback.widget
F) site.php
G) standard.php
5. You have been tasked with building a customization that requires a set of five related custom objects. The requirement is for one custom object to be the parent object, which stores the main data record. The four other custom objects will be child objects, which store data related to the parent. When a record is deleted from the parent object, the related data from the child objects also should be deleted.
Howwould you configure the custom objects?
A) The main custom object would need to be manually configured with foreign key fields with the
"cascade-delete" option set.
B) The main custom object would need "aggregation" relationships to the child custom objects.
C) The child objects would need "aggregation" relationships between themselves, and an "association" relationship to the parent custom object.
D) The main custom object would need "association" relationships to the child custom objects.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: D,F,G | Question # 5 Answer: C |
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